nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

The {code} block does not work for our newly JIRA OnDemand 6.4-OD-14-082

Christoffer Pet2

Hey all.

Maybe someone knows more about this.

We recently got JIRA onDemand, and we have version 6.4-OD-14-082.

However, in issues everytime we use the {code} block, it doesn't get rendered as code at all. You see {code} in plain text viewing at the comment.

code_block.png

Are there any settings that controls this, or any other advice that would help us understand why it isnt getting parsed/rendered correctly?

Thanks.

*Update feb 16*

I tried Ben's suggestion with using {code:} which didn't work either:

Image37.png

code_block.png

Accepted answers

Christoffer Pet2

We submitted a ticket to support and asked for help.

Apparently, two modules / system-addons were disabled for us, which we didn't see. They enabled it and everything now works as expected.

The modules they enabled were:

Enabled add-on module noformat (com.atlassian.jira.plugin.system.renderers.wiki.macros:noformat)
Enabled add-on module code (com.atlassian.jira.plugin.system.renderers.wiki.macros:code)

All comments

Andre Borzzatto

Hi Christoffer,

Maybe it has something to do with the Wiki Style Renderer being disabled for the comment field.

You can refer to the following documentation when configuring Renderers:

https://confluence.atlassian.com/display/JIRA/Configuring+Renderers

However, please raise a support ticket if the problem cannot be solved, so Atlassian Support can take a look at your instance logs.

Thanks!

Peter Bengov

Hey Christoffer,

Try using

{code:}
	your code
{code}

That is - add the ':' in your opening bracket.

Christoffer Pet2

Hey. I have tried this, without any luck :S

Christoffer Pet2

I have updated my main issue with more details.

Peter Bengov

It's look like you have some kind of a text editor installed as a plugin. It that so? Try disabling it and try again. Maybe this will help. Peter

Christoffer Pet2

We submitted a ticket to support and asked for help.

Apparently, two modules / system-addons were disabled for us, which we didn't see. They enabled it and everything now works as expected.

The modules they enabled were:

Enabled add-on module noformat (com.atlassian.jira.plugin.system.renderers.wiki.macros:noformat)
Enabled add-on module code (com.atlassian.jira.plugin.system.renderers.wiki.macros:code)

Insiders

Thanks. This was our issue too. The disabled modules can be seen under the "Wiki Renderer Macros Plugin" system add-on.

Possibly caused by having a Syntax Highlighter add-on installed in our Server instance when we migrated to Cloud.

I was not able to enable the modules myself and had Support do it.

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