how can i configure this ?
Edit the workflow, and find the transition(s) you want to have this happen on. Add a "transition screen" to it, choosing a screen that includes the field for your option. Then, use a workflow "validator" to make sure it is entered during the transition.
Thanks that worked.
One more thing. In Issue Detail window:
If user selects Option "Needed" then Previous Status button should be active
If User selects Option "Complete" Then Next Status Button Should be active
How Do I configure that ?
You need "conditions" to do that. Previous and Next are both going to be transitions, so on one of them, you need a condition of "if option set to needed" and the other "if option set to complete"
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