issue transition report on all issues

Question

Recently we started using JIRA cloud. We would like to run some custom reports to have information not in charts, but in .xlsx or .xml formats.

To be more specific, there is a Transition field in Activity section in each individual issue screen. Is it possible to extract issue transition data for all issues (not just for a particular one), for example in .xlsx format.

Is it possible to connect to JIRA schema (tables or views) and and run SQL query, or such? How it works?

Thank you

Midori · Answer

You can extract all transition information (time, from-status, end-status, submitter user, etc.) using the Better Excel Plugin to XLSX. In fact, it already comes with a workflow-report.xslx template you could further customize to your needs.

Although this add-on is not currently available for JIRA Cloud, we will implement that some time in the next months (no public release date yet). Get automatic notification about the release by voting this feature request.

Bob Swift · Answer

You do not have access to the SQL database for JIRA Cloud. I am not exactly sure what information you are looking for, but you can use the getIssueHistoryList from JIRA Command Line Interface (CLI) to get the change history which includes transition information. The output is in CSV format (compatible with Excel). You can combine that with runFromIssueList using the append support to create a single file across all issues from a JQL query.

Vasiliy Zverev · Answer

I use this template for analising change history.

More information about database cheme you can find here

Select
	changegroup.*
	, changeitem.*
	, jiraissue.*
from
	changegroup
	join changeitem	on	changegroup.ID = changeitem.groupid
	join jiraissue	on	changegroup.issueid = jiraissue.ID