My goal is to create an excel report that lists all issues where type = bugs, status is not closed or declined that can be emailed on a regular basis (weekly).
The report will need a column to give each bug a number based on the custom field of severity (minor = 1, moderate =5 major = 10 etc) and then a final column calculating the total number. Has anyone done anything like this before? What approach did you take?
Thanks in advance.