Which workflow validator do I use to prevent an issue from being closed if a linked (child) issue in a different project is unresolved?

Danielle Johnst

I currently have access to the following validators in JIRA OnDemand for workflow transitions:

• Comment required validator
• Field has been modified validator
• Parent status validator
• Permission validator
• Previous status validator
• User Permission validator

Which of these permissions can I use to prevent the closure of a parent issue while linked (child) issues are still open? And how do I do so?

I have a series of projects; issues in one project (project A) are linked to a single issue in another project (project . The issues in project A support the fulfillment or completion of the issue in project B. Therefore, project B's issue should not be able to close until the linked issues in project A are complete. How do I modify my workflow transitions to support this?

<Expanding for Conversation on Conditions>

Assuming that the 'Condition' section is where I need to do the work - here are the options I see:

1. Hide Transition
2. Only Assignee Transition
3. Only Bamboo Notifications Workflow Condition
4. Permission Condition
5. Previous Status Condition
6. Separation of Duties Condition
7. Sub-task Blocking Condition
8. User Is In Group
9. User Is In Group Custom Field
10. User Is In Project Role

I feel like none of these really pertain, either. To expand on the question, if this won't work across two projects, would it work if I brought the related issues into one? There has to be some way to have the links provide more relevance than a 'view'.

Thank you, in advance, for your help!

Danielle

JamieA

You should probably be looking at the Conditions, not the Validators. However I don't believe there is any plugin available in OnDemand that has this functionality.