Hi
It would be better if i explain you my trouble in a better way.
I configured the listener correctly but i couldn't achieve exactly what i wanted.
Let me explain:-
Let i be admin of my project and i have xyz project in which contributor just has the permission to create issue,comment issue and send attachment.
Now let any contributor say X created test1 issue as reporter.
Now i assigned that to me and status hence changed to In progress. From In progress we have one transition called waiting for customer which i executed.
Now that reporter X can see the issue ( can't see any workflow transitions listed as he doesn't have such permissions) but when he comments on that i want that the status automatically changes from "waiting from customer" to "In Progress" so taht i the assignee need not to manually perform that.But it never happens. In fact adding and configuring the listener doesn't make any difference.
I set the listener as follows:-
Project key:- correct
status id:- that for "waiting for customer"
Action id:- the transition id which takes state from "waiting for customer" to "In progress"
Event Id:- 6 (for issue commented)
Only do when the current user is the reporter? true
Please let me know your suggestions on this as i would be more than happy to get it resolved at the earliest.
Thanks,
Ashley
