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Can't delete posts in Confluence OnDemand

James Plett

We use Confluence On Demand and I am unable to delete any pages. I'm a member of the following groups:

administrators
confluence-users
site-admins
users

But there is no UI whatsoever to delete a page, or even to delete a page version. What am I missing?

Accepted answers

William Zanchet

Hi James,

We would suggest you to raise support case, that way our engineers can see if you're admin, and why you're not able to delete posts.

Cheers,
WZ.

All comments

Joachim Ooi

I'm not sure if you are able to take a look at your Space permission but if you can, try to check if you have the "Remove" permission for pages or not.

James Plett

I cannot see what permissions each group has, unfortunately... at least I don't think so. How do I do that?

Giuliano C.

To check for the given permissions, you can take a look at *Confluence Admin > Global Permission* and check which permissions is given to each user. In example, remove, edit, add.

In case of still not having it, but, the user already in the permitted groups, I suggest you to raise a new ticket with our support team, through https://support.atlassian.com

Hope it helps ya!

Cheers,

Giu

James Plett

Yeah, I cannot even get that far. I don't think I'm technically set up as admin (though I should have admin access)... how do I grant that to myself?

William Zanchet

Hi James,

We would suggest you to raise support case, that way our engineers can see if you're admin, and why you're not able to delete posts.

Cheers,
WZ.

James Plett

Okay, thanks.

James

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