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Email - JIRA not sending email when trying to test email

hasina siddique

We're using the hosted version of JIRA.

I'm trying to set-up the email notifications for when Issues/Bugs have been assigned to an individual/group.

In order to do this, I tried to check if email's were going through, but everytime I test, the JIRA says that an email has been sent, but no emails are getting through.

Once, emails are successfully being transmitted, could you point me in the right direction so that I can identify how I can set it up so that if we assign an Issues/Bug to a User, an email get's automatically triggered.

Thank you in advance,

Hasina.

Accepted answers

hasina siddique

The default notification scheme needed to be set for each project. JIRA did not set it automatically for each project. This needs to be done on an individual basis, for each project.

All comments

Ivar

I'm not using hosted service, but I believe that "send e-mail automatically to assigned user" is on by default?

hasina siddique

I;m having a look to see where that setting is, but I am new to JIRA and am struggling.

Where will I find the settings for "send e-mail automatically to assigned use"?

hasina siddique

I'll try that out. Thanks

Ivar

What I meant was that this typically is in place in Jira by default. In other words - out of the box.

As I said - I do now know the hosted version - but do you have any possibility to set the notification scheme for your project?

hasina siddique

The default notification scheme needed to be set for each project. JIRA did not set it automatically for each project. This needs to be done on an individual basis, for each project.

Sachin Ambulkar

Hi ,

Can you check in your profile if you have set do not notify me by chance.

Thanks

Sachin

Javier Ortiz Bultron

I had the same issue and noticed that the projects by default have the notification scheme as none. Change it to default to make it work.

Administration>Project>Notifications>Actions

2x Official

Any one have a actual solution?
All customers are not reeving notification mail.
Kindly provide your mail ID also if you have a proper solution.
I have tried many things.