User Upload of Custom Avatars Result in Broken Image

Question

So when I try to upload a custom avatar it allows me to take the picture and upload it but the picture never shows up on the list and just results in a blank or broken image.  I checked out admin settings and

Allow GravatarsON

Not sure what else to check since it is hosted.

Tako Bruinsma1 · Answer

We are seeing this issue as well on our JIRA Cloud instance, in both Safari and Chrome on Mac OS. The browser console reports a  'net::ERR_TOO_MANY_REDIRECTS' error for the avatar image.

The user we are seeing this for is authenticated via Google Apps.

Ignacio Pulgar · Answer

You should submit this problem to Confluence Support, and they will probably fix it.

Brian R_sijhmv · Answer

Seeing this issue with one user. As an admin, if I log in as that user and upload a different image, it is still broken.