I am having an issue with getting the outgoing and the incoming email working.
This may be better suited as a support case: https://support.atlassian.com/servicedesk/customer/portal/23/create/185
Hi, I got exact the same issue. I configured outgoing and incoming E-Mail setting in JIRA, so Servicedesk should get the e-mails and make tickets. But the test e-mails to helpdesk@company.comm are not reaching the servicedesk. But I am testing JIRA with Servciedesk on a local hardware and not in the cloud.
Greetings, Arne
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