Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Command is not valid in this state."
What are you doing to get this error?
I was struggling to add a custom email address for the Customer portal. I resolve the issue with adding an email address but puzzled that I can't use one generic address for all customer portals and all customer problems. It seems we have to assign a unique address per a portal and per each issue category. How many addresses do we need to create for the service desk? Please, help to sort this out.
Thanks,
Marina
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