Limiting notifications when a specific group is selected for viewing

Question

We have internal-only groups and often times make comments on issues that are visible only to our internal groups.

However, everybody - including my customers - get notified when we make those comments, even though they can't see the comments.  Is there a way to turn off that notification, when someone who would typically get a notification *doesn't* because they aren't in the comment view group that specific time?

OnDemand only...

Lee Correll · Answer

That's kind of my point - a user who can view/watch should not get a notification when a comment is added that they *can't* view.  However, it appears that they do get that notification.  That would seem to be a bug / flaw to me, unless there's a configuration setting that I'm missing.

George Dinkov _Botron_ · Answer

Are the users restricted from viewing the comments able to view/watch the issue? If they are a reporter/watcher by default they will recieve notifications when a comment is added so these notications should be removed and only the appropriate groups should be specified.

Lee Correll · Answer

We have custom notification schemes in place, but I don't see where the ability to further granularize the notifications based on who can see a comment exists.  In fact, I would expect JIRA to *not* notify folks when they are restricted from viewing a comment, but that doesn't seem to be the case.  If I've missed that somewhere, please correct me.