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Suppress "Update Parent Issue" pop-up?

Doug Varn2

In GH, I have stories with sub-tasks and stories show as swimlanes with the sub-tasks underneath.

When all the sub-tasks are moved to our Done (closed state) column, a pop up is presented that says:

"Update Parent Issue

All sub-tasks for parent issue XYZ-01 are now Closed.

Do you want to update this parent issue to match?"

I understand this is normally helpful, but not for us.

Is there any way to suppress it?

Accepted answers

AhmadDanial

Hey there, Doug.

I don't think that this can be configured via the JIRA UI itself. Since this requires the customisation of your source code, we would recommend you to either contact the following channel that might be able to provide you with the assistance that you need.

Atlassian Experts: http://www.atlassian.com/resources/experts/?tab=find-an-expert

Hope this helps.

Warm regards,

Danial

All comments

AhmadDanial

Hey there, Doug.

Atlassian Experts: http://www.atlassian.com/resources/experts/?tab=find-an-expert

Hope this helps.

Warm regards,

Danial

Jake Fisher

I was able to edit the header.jsp to turn this off see this answer

NathanG

I just posted on the JIRA Software suggestion: https://jira.atlassian.com/browse/GHS-8770

Essentially, you can use Script Runner to temporarily disable the "Closed" transition for the parent issue... and thus the popup won't be displayed.

Kent Ladenberger

I was frustrated by the same issue. That's essentially a Post Function that is running that we cannot control and is not visible in the list of post functions. Naughty.

Here's an easy workaround to at least disable the modal so your team can avoid spending time on an unhelpful modal that actually tempts them to update to the incorrect status:

1. Make a copy of your Story workflow so you can edit it.

2. Edit the copy of your Story workflow so you cannot get to DONE without passing through READY TO ACCEPT (or whatever your desired pre-DONE state is). For me, I removed the ability to transition to DONE from ALL other statuses.

3. Save the changes.

4. Swap your story workflows and Publish.

5. Test. When you complete all tasks on a story, the modal to Update Parent Status to DONE should not appear.

Kent Ladenberger

I was frustrated by the same issue. That's essentially a Post Function that is running that we cannot control and is not visible in the list of post functions. Naughty.

Here's an easy workaround to at least disable the modal so your team can avoid spending time on an unhelpful modal that actually tempts them to update to the incorrect status:

1. Make a copy of your Story workflow so you can edit it.

3. Save the changes.

4. Swap your story workflows and Publish.

5. Test. When you complete all tasks on a story, the modal to Update Parent Status to DONE should not appear.

Guy LaRochelle_jid1cs

I don't know why, but this does not work for me.

I removed the ability to transition to "Done" from all other statuses and created a "Ready to approve" status before "Done" and only one transition in between the two.

Although I cannot select the "Done" status in the issue or on the story board, when I move all sub tasks to done, I still get the damn dialog box. Somehow, Jira is able to set the "Done" status even though the issue is not set to "Ready to approve". Even if I click "Cancel" on that popup, there is a "Move to Done" button on the user story swimlane that I can click on and it successfully sets the status to "Done". !!

ddpaquet

To fix this, we added an "invisible" column to our columns layout for the subtasks board.

Since this column has no status, it doesn't show up in the board.

This popup is triggered when all sub-tasks reach the right most column. Since the "Done" column is no longer there, the popup is effectively suppressed.

Felipe Carasso_mdjmq4

Please update the accepted answer. bishopgames' is the best by far.

Jasper Knops_irsq1l

You are a genius! I don't have any admin privileges so this is a nice workaround.

Mechee

😍 love it!!

Kamil Sudoł

OMG - give this guy an award or something! Thank you @bishopgames !

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