How do I search a Remote System Reference custom field?

Question

I've added a custom field of type Remote System Reference.  I can see this field appear on my JIRA items (like Bugs or New Features) but I cannot use the search to find JIRA items by the values I see in this custom field.

For example, if the value for my custom Remote System Reference field shows up as "Ticket #200 - Bad things 'happened'", I cannot find the JIRA item by using either the Basic or Advanced search.

In the Basic search, I pick my custom field from the More dropdown control and then enter Ticket #200 - Bad things 'happened' as the value and click the Update button (I have no other filter criteria).  Nothing returns.

In the Advanced search, I type this (below) and nothing returns:

cf[10400] = "Ticket #200 - Bad things 'happened'"

I've even tried escaping the single quotes but that didn't make any difference.

Katy Kelly_o47c25 · Answer

Hi Mayur,

You should be able to use:

com.atlassian.jira.issue.link.RemoteIssueLinkManager

Mayur Ingale_ehwkvj · Answer

Guys, have you got any pointer to fetch Remote System Reference field in groovy script.

I'm trying to add a scripted validator for this field type.

Srikanth Gannavarapu · Answer

HI we are also facing the same issue, anyone has answer for this?