I'm trying to disable some user accounts and the checkbox does not appear. I'm using JIRA and Confluence ondemand, so I should have the very latest version, right? Does anyone have any idea what i'm missing?
I presume you are talking about application access. If you need to perform this for multiple customers, then you probably might be best off at the following location:[yourinstance].atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa
Here you can see all your current users including all the products, and also includes a search function.
Thanks, this appears to do the trick. I also removed the 'users' role from those accounts.
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