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Epic Name suddenly a REQUIRED field

Alison Hughes

Hi ,

We are having this problem , an improvement type has suddenly changed so that it needs an epic name . But I can't change it as the epic name is locked. I see there are other people with the same issue, could you please allow me to reomve the improvement issue type from the epic name field.

Thanks Ali

Accepted answers

Alison Hughes

Refered this to Support and they resolved the issue.

All comments

RicardoA_8cz081

Hi Alison

I believe this documentation might help you in that case: https://confluence.atlassian.com/display/AGILEKB/How+to+unlock+a+Locked+field

After unlocking the field you can unmark it as required

Cheers,

Ricardo Carracedo.

Alison Hughes

Thanks , but we are On Demand , so don't have access to this .

RicardoA_8cz081

Sorry for not noticing it.

pkirkeby

Hi Alison,

If the Epic Name field is assocaited with the wrong issue type, the fix requires changes through the database. Please file a support ticket at support.atlassian.com for assistance with this, as you won't have access to the backend if using OnDemand

Alison Hughes

Refered this to Support and they resolved the issue.

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