Failed to enable add-on Atlassian JIRA - Plugins - Development Integration Plugin

Question

I found that the JIRA Development Integration Plugin disabled itself. When I attempt to re-enable it, I get the following in the audit log without any detail:

Failed to enable add-on Atlassian JIRA - Plugins - Development Integration Plugin (com.atlassian.jira.plugins.jira-development-integration-plugin)

Daniel Santos_157bm4 · Answer

Hi,

If this is a cloud instance you will need to open a ticket to solve this problem.

If this is a server instance and you want to further investigate this problem, you can check the application logs to see what is the error you get from there.

This link says where you can find the server logs: Where are the application server logs?

I hope it helps.

Nic Brough -Adaptavist- · Answer

Nothing in the audit log means the details are going to be in the application log.

If you are on Cloud, you'll need to raise that with Atlassian support so they can investigate and fix it.