What should I do when I get the error message "This instance is not registered with Google Drive Plugin." for the "Google Drive Macros" plugin?

Question

This question is in reference to Atlassian Documentation: Google Drive macros

My users have reported the Google Drive Macros plugin not working anymore. I get the error message:

This instance is not registered with Google Drive Plugin.

When the macro loads (or fails to load, as the case may be.)

Wes Mason [he / him / his] · Answer

Awesome! Thanks for the quick reply. I'll ask support and update this question with the result.

Elisa [Atlassian] · Answer

Hi Wes,

A restart of the plugin might be necessary in those cases. If you're on Cloud, please raise a support ticket (support.atlassian.com) so we can do the restart.