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Woah! Something went wrong! Starting...

Hi Guys

When I try to create a backup on my Atlassian cloud hosted Confluence I get the message 'Woah! Something went wrong! Starting...' and can't go any further.

Cheers!

Joe

Accepted answers

Nic Brough -Adaptavist-

You'll need to read logs to work that one out, but you can't do that on Cloud.

Raise this with Cloud Support, so they can take a look and get it fixed for you - https://support.atlassian.com

All comments

Nic Brough -Adaptavist-

You'll need to read logs to work that one out, but you can't do that on Cloud.

Raise this with Cloud Support, so they can take a look and get it fixed for you - https://support.atlassian.com

Thanks for that, Nic. Will do!

There is an issue relating to this error. It has been resolved and will be rolled out to your Cloud service shortly.

Ref: https://jira.atlassian.com/browse/CONF-40357

Raymond Bartolome

Hi there, we are still experiencing the issue, would you be able to update us with the fix please.

Thanks,

Raymond

The release is going out Monday (so in the next 12-24 hours)

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