WebDAV getting HTTP Forbidden on upload of export

Question

I'm using the BitKinex client to login to https://<domain>.atlassian.net using my OnDemand credentials.

It logs in OK, but all I can see is a subfolder named "/secure".

When I try and upload anything to either root folder or /secure, it errors out with HTTP - Forbidden error message in the WebDAV client.

I've doublechecked that my account is in the 'administrators' group for our site, and it is.

I did just have to add it, since it wasn't there before - could there be some delay before that permission affects the WebDAV access?

If not that, any other ideas of what could be preventing the access to WebDAV?

Thanks,
Kirk

OgilvyL · Answer

double check that you have got the /webdav on the end of your Bitkinex URL set-up for this connection. if you can't see a subfolder called dump-files then you are missing the /webdav from your URL

aliberson · Answer

You have to login as username: admin

LucasA_ag1oiy · Answer

Hi Alex,

Please double check the URL setting: https://<domain>.atlassian.net/webdav is the correct path.

If you still facing problems, please raise new support ticket at https://support.atlassian.com.

Cheers,

Lucas Lima