How can I render HTML comments from Salesforce in JIRA OnDemand

Graeme1

We are using the Customware Salesforce/JIRA connector. All our Salesforce comments are in HTML format, so when they are synced to JIRA via the connector, they get rendered as plain text and we see the mess of HTML tags in the comment instead of the proper HTML contents.

Customware informed us that the only solution to this is the JEditor plugin?

Is this the solution, and if so, how do we enable that plugin for OnDemand.

Help greatly appreciated, thanks,

Graeme

Kirill Bobrovskikh

A workaround is possible..

This can be done with a piece of javascript. Custom fields allow html in their description so you can embed a javascript into your JIRA issue view page.

A simple function can go through the comments and convert &lt; to < (and &gt; to >) for Salesforce comments.

P.S. we also want Atlassian to add JEditor to their OnDemand plugins portfolio

Cheers,

Alex