Does "Simplified Workflow" prohibit use of resolution?

Doug Varn2

Here's what I'm seeing:

After turning on a Simplified Workflow in GH 6.x, an issue is then followed via the custom columns which represent states. However, when the issue reaches the end (done) column, there is no prompting to ask the resolution (ie fixed, wontfix, duplicate, etc.).

So oddly, in Jira's full view of the issue, the state of the issue is Resolved (or Closed even) yet the resolution still shows "Unresolved".

That is, there doesn't seem to be a way to ever update "resolution" of an issue once it's handled in GH 6.x's Simplified Workflow. Correct?

Pascal

With support from Atlassian, I found that the Greenhopper workflows do not show transitions in the workflow diagram, but if you look at the workflow in textual form, you'll see the actual "complete graph" of transitions.

If you look at the details of the "Resolved" and "Closed" transitions, you'll see that one of the postfunctions is set to clear the resolution field. If your workflow is active, create a draft, remove the "clear postfunction" and publish the workflow. Now everything should work fine (it did in my case).