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How to create Service desk customer using Jira rest api

kasun1

I need to create Jira customers via Jira Rest Api.

Screen Shot 2016-12-27 at 1.43.18 PM.png

Accepted answers

Justin Alex Paramanandan

There is a new, experimental Service Desk REST method that allows you to create customers:

{
    "email": "fred@example.com",
    "fullName": "Fred F. User"
}

Remember to use X-ExperimentalApi : opt-in as part of the request header. smile

All comments

Chris Griffin

I'd be interested in doing this as well.

David Kurt

Would be great for me too.

IT Services_w6slji

I would like to know this as well

Tintu C Raju

I would also like to know this.

Lex Talionis

Can this please be a thing?

Justin Alex Paramanandan

There is a new, experimental Service Desk REST method that allows you to create customers:

{
    "email": "fred@example.com",
    "fullName": "Fred F. User"
}

Remember to use X-ExperimentalApi : opt-in as part of the request header. smile

Taras Matsyk

Justin,

I am trying to create a customer using this experimental method and have no success with it.

Neither "X-ExperimentalApi : true" nor "X-ExperimentalApi : opt-in" helps and Service Desk still returns 404.

The method:

https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/customer-createCustomer

e

Here is a screenshot of Postman request. Everything looks fine according to the documentation.
(localhost:8080 - is a local JIRA Service Desk trial instance)

Screen Shot 2016-12-27 at 1.43.18 PM.png

Taras Matsyk

JIRA v7.2.6

JIRA Service Desk Application v3.2.6

Mauro José Pappaterra

true should be a string "true"

Dhanraj Rathinam

Hey All,

I try with that API but while creating a new customer in response there is a field called "KEY" which bound an alphanumeric value, not an email id.

Can anyone help me out? Screen Shot 2018-11-25 at 5.36.47 PM.png

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