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With a Google applications account, which are my actual login credentials?

Jason Knight

I'm trying to use cardboardit.com to import data from Jira. However, I haven't been able to figure out what the correct login credentials are. I usually just login with my Google account. This however, does not seem to work with cardboardit.com. What are my actual login credentials when using a Google account to login to Jira?

Accepted answers

Jason Knight

Okay, I figured it out. When only using your Google account, you apparently do not have user credentials to login through the API. I created a password for my user, and then it just worked.

Thanks for your help!

All comments

lavitz slambert

Hey Jason,

Well, I'm not a pro with cardboard however, as far as the tutorial goes all you need to do is to use an account that have permission in JIRA when using cardboard integration tool:

https://www.youtube.com/watch?v=Q_eIY5uwwBI

One thing you could try for a test purpose is to create a internal account in JIRA that have full permission to browse your projects (or administrative privileges) and try the procedure on above tutorial again.

If it fails again, send a screenshot of in which part you are stuck so we can have more ideas wink .

Thanks and Regards,

Lavitz - the guy that uses Confluence on Windows as a Hobby!

Jason Knight

Gotcha, that workaround might get me in the door. I still would like to know how to find out my actual username and password. Can this be done in JIRA user management?

lavitz slambert

I think you can validate that into Confluence Admin > Users and search for your email. This search will bring you all users tied up to that email, that should give you the username tied to your email smile :

img.png

Hope it helps.

Thanks and Regards,

Lavitz - the guy that uses Confluence on Windows as a Hobby!

img.jpg

img.png

Jason Knight

Okay, I figured it out. When only using your Google account, you apparently do not have user credentials to login through the API. I created a password for my user, and then it just worked.

Thanks for your help!

lavitz slambert

You are more than welcome, do you mind to mark the desired reply as the answer so we can close this post ?

Jason Knight

Done 😎

Charles Mims

How did you create a password?

Arian Hintringer

Yes I have the same question as @Charles Mims and @Jason Knight

I need my Atlassian ID to register for my ACP-600 certification. But the thing is I never had login credentials as I always logged in via Google account. So where do I find my Atlassian ID and password or how do I generate credentials?

Help please. Currently I cannot register for the exam which is kind of ridiculous...

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