Giving remote team access to only Defects

Question

HI

I would like to give an external vendor access to my JIRA project but I don't want them to have access to any other project.  We have a cloud based solution and I would like the vendor to be able to access defects only.  I have created a project with issue type defects only, the project has the default permission scheme set so I was wondering what I needed to do to change this scheme so they only have the limited access.

Any help appreciated.

Phill Fox · Answer

An alternative to the proposal from @Vasiliy Zverev is to think about the implementation of a security scheme. One way to achieve this is as follows.

* Define a role for your vendors in the project
* Create a security scheme that has two levels (or more if you require) * vendors access (user is in role vendor)
* general access

* Then when an issue is raised of type defect set the security level to "Vendor" by the use of a post-function.

This solution is slightly more flexible as you can then open up access to other issue types if required by setting the security level to vendor.

Vasiliy Zverev · Answer

We are doing the follows to restrict access for outer users:

* we have a custom field "External user"
* into permission scheme we get proper permission basing on this custom field

To allow all access to all issue with type "Defect" you can create a post function to fill this field with requared value.