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Drag the tickets from "To Do" column to "In Progress" column failed in agile board

Zhihua Wang1

Hello,

In my agile board, some tickets can drag from "To Do" column to "In Progress" column, while some not, Do you know why?

Thanks!

Accepted answers

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Thomas Schlegel

Hi,

this is not easy to say without more information. Very likely it has something to do with your underlying workflow or with workflow conditions. Check, if you can execute the workflow steps in Jira itself, not in the board.