Jira iOS app login errors

Question

Hi There,

I have authentication errors when trying to login with two different Jira iOS apps:

JIRA Connect Pro

JIRA lite

Both prompt me with a login error - I am able to use the same credentials online but not through the apps. Is there a reason for this?

Thanks!

Alex

Christine Box_vbzkxp · Answer

Hi

If your password has $ within it - it will not log in.  I have changed a password to remove the $ and can now login.

possible solution!

Florian Petri (ALT!) · Answer

Same problem here. I have tried the http and the https. Both do not work.

JIRA Connect Professional 3.9 iOS

Cal you help?

Carlos Granados · Answer

I have the same problem except only on Connect Pro for me. I am using the HTTPS url.