Good-day
We recently recieving this error message when creating an issue and have all permission.
Error
The following validation errors were found:Summary: You must enter a value for this value Please correct them
It works fine with other users including mine but fir this specific user it doesnt create issues and he has permissions to this project. Field is not deleted and we use it to identify our issues.
Have you tried entering a summary? :-)
Maybe you have deleted this field from the create issue screen but the field is mandatory...
Cheers
Does the summary field appear when the user clicks "create"?
If it does, do they get a different error if they leave it blank? What exactly happens if they fill it in and commit?
The error you are seeing does not look like the standard "You must enter a summary" error in Jira, so it could be from a validator you've added - you might want to check that as well.
Yes it does appear. If you dont fill it in it tells you that is mandatory to fill this field.
Ok, that error is not the error message I get when I leave a summary blank, which strongly implies something else is giving it. What validators do you have on "create"?
Could you also check what happens when the user who is having a problem EDITS an existing issue? Just get them to blank out the summary and try to commit it (no need to actually get it through), to see what the error message is - and the same for a user who is not struggling?
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