Jira Mail Handlers

Question

We set up a few Mail Handlers in our onDemand account.

they worked for weeks with no issues.

we have not changed anything, and they stopped working.

the mail servers work you can test each account with no issues.

then when you test the handler it fails with no message or reason for the fail.

I have removed Handlers and tried to re-create them with no luck.

Verhás István · Answer

I suggest to raise a support issue on OnDemand service.

Shawn Van Der Poel · Answer

it just pops up that window "Test Run Results" and its empty. that is all it does.

Verhás István · Answer

After the "The test failed" label please follow the "More details..." link. What does it show you?