Back up of JIRA for On Demand

Question

Hi there,

I am new to JIRA and want to clearly understand the Back Up mechanism.

Firstly,I guess the current JIRA I am using is On Demand(because it has URL coming from JIRA and not any local IP address in my domain...so I may be correct).

Secondly, If it is a remote application and I am using on demand, does that means JIRA is having a back up mechanism for application/data both?

Thirdly, If JIRA is having/not having a back up mechanism , what is the best way to backup projects/issues used in my site?

(I read somewhere- we need two files- one for back up of issues and another for attachments?)

I would really appreciate is someone can explain the exact process.

Theinvisibleman · Answer

Hi Barham,

Just to add on to what Harry mentioned, you can check out the restroation process here.

Harry Chan5 · Answer

Hi, take a read of https://confluence.atlassian.com/display/AOD/About+Your+Data for more information.

Harry Chan5 · Answer

If you are on OnDemand, there is automatic daily backups. This is taken care of behind the scenes for you. If you are not. Ask whoever's reponsible :)