Problem using Jira gadgets in Confluence

Max Stoaks

Hi,

We've got some errors popping up for some users when they view a confluence page that has Jira gadgets on it.

For example:

The "Agile Sprint Health Gadget" is generating the following error:

"The resource <OURDOMAIN>/rest/greenhopper/1.0/xboard/config.json, cannot be found."

and

"The resource <OURDOMAIN>/rest/greenhopper/1.0/sprintquery/7, cannot be found."

The "Agile Wallboard Gadget" is generating errors like this:

"The resource <OURDOMAIN>/rest/greenhopper/1.0/xboard/work/allData.json, cannot be found."

Where <OURDOMAIN> is a placeholder.

Could these be related to permissions or is there something else going on?

BTW - For the "Agile Sprint Burndown Gadget" we see a nice, obvious error like this:

"The requested board cannot be viewed because it either does not exist or you do not have the permission to view it."

That one is pretty clear... the users having that issue aren't in the relevant Jira project.

Thanks!

Max

Matt Block

Are you using multiple active sprints? I was having issues similar to this and we use multiple active sprints because we have multiple teams working off the same project. When I changed the gadget to select a specific sprint, and not the "Next Sprint Due (auto)" option, the errors seemed to go away. I'm trying to get one of these gadgets for both teams on the Dashboard. It's working for one team right now and not the other, so not sure what's going on there.