Configure JIRA to send auto-replies with issue number to customers

Question

I've already configured email handlers for my project.

Is there a way to setup an "auto-reply" for emails received/processed by a mail handler?

Sample: When a customer sends a support request, I automatically open a new issue. The customer should get a email back, saying: "thank your, your ticket number is ABC-123"

Thx, Christian

Daniel Beltrán Varas · Answer

This is sad, which tool did you use?

ChristianR · Answer

Okay. I give up. Will use another ticket tool instead of JIRA.

Dave · Answer

For OnDemand, this will only work if your customers have accounts in the system