how to add existing issue to backlog in jira cloud

mnpiad

Hello,

I have already created an issue with the create button. How can i add the existing issue in the backlog of scrum board ?

also when i try to create an new issue from the backlog that is also not visible in the backlog. it just says new issue created but is not visible in backlog

Thanks

 

Nic Brough -Adaptavist-

It happens automatically.

A board selects a set of issues.  If you create a new issue, it needs to match the criteria for that board.  I suspect your board says something like "project = X" and you've created the issue in project Y, so it's not in the backlog.  Or "project = X and status != new" and the new issue is in status new.   Or... well, there's loads.