Hi All,we are working with JIRA cloud and we need to have 2 notifications:* Plan change - whenever an initiatives's "Plan Dev End", which is a custom field we created,is changed and it's in "Developing" status - a notification should be sent to a specific group. * "Off Track" Notification - whenever an initiatives is not "On Track", meaning due date passed (we created also a custom field for this one ) - a notification should be sent daily to the "Assigned To" and Reporter" Anyone have an idea how i can do that? maybe an add on that will help me do that? I'm trying to look for a solution for awhile already... Please HELP Sivan

Hi Sivan, question #2 can be done like this: * search for issues like that: "your due date-field" < startOfDay() and (assignee = currentUser() or reporter = currentUser() ) * Save this filter * Find this filter in "Manage Filters" overview * click "subscribe" * choose a user group as recipient and click subscribe With that, every recipient gets its own overdue issues mailed every day.

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How to send a notifications when custom fields is updated or when due date is arrived?

Sivan Samira

Hi All,

we are working with JIRA cloud and we need to have 2 notifications:

Plan change - whenever an initiatives's "Plan Dev End", which is a custom field we created,is changed and it's in "Developing" status - a notification should be sent to a specific group.
"Off Track" Notification - whenever an initiatives is not "On Track", meaning due date passed (we created also a custom field for this one ) - a notification should be sent daily to the "Assigned To" and Reporter"

Anyone have an idea how i can do that? maybe an add on that will help me do that?

I'm trying to look for a solution for awhile already...

Please HELP smile

Sivan

Accepted answers

Thomas Schlegel

Hi Sivan,

question #2 can be done like this:

search for issues like that: "your due date-field" < startOfDay() and (assignee = currentUser() or reporter = currentUser() )
Save this filter
Find this filter in "Manage Filters" overview
click "subscribe"
choose a user group as recipient and click subscribe

With that, every recipient gets its own overdue issues mailed every day.

All comments

Thomas Schlegel

Hi Sivan,

question #2 can be done like this:

search for issues like that: "your due date-field" < startOfDay() and (assignee = currentUser() or reporter = currentUser() )
Save this filter
Find this filter in "Manage Filters" overview
click "subscribe"
choose a user group as recipient and click subscribe