Problems connecting to RedmineI am getting a 401 stat

Kurt Grafius

I am attempting to connect o out Redmine server so that I can import some project but keep getting a 401 unauthorized status. The username and password are correct and I can use them to connect to the site directly. Is there something else I need to do.

Matheus Fernandes

Hi Kurt,

If redmine is behind SSL:

• Try to access Redmine directly through HTTP instead of HTTPS;
• Or use SSLPoke to see if JIRA can connect to Redmine as per this KB (see the resolution section).
• Or simply import the certificate into JIRA's keystore and try to import again.

I've also seen a similar problem in a topic regarding Redmine here, which was solved with:

I had introduced a new 'required' customized field for a bug in Redmine. Since Testrails was not passing that field, testrails was throwing this error. Once I removed the required check, I no longer got the error.

Could you verify if the above might not be affecting you as well?

I hope this helps!