Adding a Message Custom Field (for view) to Jira on demand

Question

Hello,

Hoping you can help. I am using JIRA on demand and I am trying to add a Message Custom Field (for view) to a screen. I've installed Toolkit, edited the default value and added it to the screen.

However I'm not seeing anything on the screen when its triggered. Its very strange as I can add other fields, just not these!

Any tips?

Thanks in advance!

Nic Brough -Adaptavist- · Answer

I don't think it's particularly obvious.  And I did exactly the same the first dozen or so times I tried to use any massage fields.

Benjamin Dyer · Answer

Oh there it is!

Thank you Nic, thats great, funny how you can spent an hour with the answer right in front of you! Appreciate your help.

Nic Brough -Adaptavist- · Answer

Ah, I thought so. That is *not* an issue view screen.  It's an *edit* screen.

The message-for-view fields only appear on issue view.  The message-for-edit fields only appear when Jira goes into edit mode - create, edit or transition screens.

So try a message-for-edit field!

(Their names are as clear as mud in my opinion...)