Hello -
We are using JIRA from the Cloud. We do not have it installed on our network.
Users can login from outside the office - but if they try to post an attachment or comment, it won't work/post.
What's really weird is that not only are we having problems posting comments and attachments outside of the office here in the US, even our offshore developer has the same issue outside of their office in India. They are a vendor and not even part of our company.
When we are all in the office, JIRA works just fine.
Confused - we aren't using JIRA on a network.
Bear with - not very technical. Does anyone know why this may be happening??