Unable to perform workflow transition using REST API

Question

Please add any details that might help us help you. After migrating the Jira SOAP API to REST, we are experiencing a problem with the workflow transitions. We have got at workflow status "A" which have two valid paths: Status "B" and "C". Status "B" has a condition defined: "Hide transition from the user (the transition can be triggered only programmatically or from a workflow function). " Status "C" has no conditions defined. Moving an issue from status "A" to "B" using the REST interface is invalid and we get the error: "It seems that you have tried to perform a workflow operation A that is not valid for the current state of this issue . The likely cause is that somebody has changed the issue recently, please look at the issue history for details." The REST url used is: https://oursite.jira.com/rest/api/latest/issue//transitions When displaying the valid transitions for the issue (via the REST interface) only status "C" is show as valid. So! who to move an issue to a status with a condition defined? The REST service is authenticated with a admin account

Taryck BENSIALI · Answer

you could add a special project role (or group) as condition and set in only your REST user. this will act like transition is not visible to "normal users".

Thomas Fabricius Jørgensen · Answer

That's a fair workaround. Thanks!

Nic Brough -Adaptavist- · Answer

It's a known bug in the SOAP interface, not supporting the workflow addons correctly.

There is no way to hide them in the UI without using Conditions really.  You could try it with javascript, but to say that it would be ugly to build and maintain and a doddle to bypass would be a bit of an understatement (oh, and if you've got Agile, forget it, you can't stop them moving between columns without Conditions)

But, the best solution for this case is probably quite simple -  put in the Condition "Must be user X" if you're doing this with a dedicated account.