Can't login to my account

Question

Hi!

I've been trying to loggin to my account all afternoon and haven't been able. In the morning I logged in with no problem but now a sign appeards that says: Su cuenta no está disponible todavía en esta instancia de OnDemand.  (Your account is not abaliable in the OnDemand instance yet").

Can someone please tell me whats wrong? I have an adminsitrator account, I should be able to logg in..

Thanks in advance.

Alexia Ravera · Answer

Thank you Rafael! I'll do that,

Regards,

Alexia

rsperafico · Answer

Hi Alexia,

I would kindly ask you to raise a ticket on https://support.atlassian.com/due to the information provided being related to your user account.

Please, do not hesitate on contacting us at any moment.

Kind regards,
Rafael