How do I remove a strikethrough for in progress stories?

Ravi Mistry_w0olaw

Hi, 

I currently have a project and i cannot seem to figure out how to have tasks that are in Open or Work in progress or blocked to not have a strike through. 

 

I only want issues to have strikethorugh when they are resolved or closed. 

I have set to resolution to clear on post function but the issue is that the post function should also set to resolution field to what i want. For Example  the status Work In progress, the resolution should still be in progress if i click on a transition that leads into this status. 

 

Please help!! 

 

Thanks

 

Ravi

Nic Brough -Adaptavist-

>For Example  the status Work In progress, the resolution should still be in progress if i click on a transition that leads into this status.

No, that is wrong.  The resolution should be empty when the issue is in progress (this will be displayed as unresolved ).  You should, in almost all cases, only set the resolution when you are going into a status that is "done" (green status category), and for all transtions out of "done" into "not done" (blue or yellow), clear it.

Check that the resolution is only ever placed on a transition screen that goes into a "done" status.  Never put it on create or edit.