Keep track of non answered comments

Question

Hey guys, I have such a case: we have really active collaboration in JIRA Stories comments and usually this is question-answer cases, when I need someone to advise me why such solution has been selected and other similar stuff.

At the moment all of us get notifications, when comment with our nick specified has been created, but:

* from my perspective their is no way to track if all my comments have been replied;
* from perspective of my teammates, they don't have any tool to find if they have already replied to all comments.

Please advise of some solutions or maybe tips & tricks to resolve the issues described above.

Thanks in advance and have a nice day

Richard Ham · Answer

@jana and all, I found a solution to this finally! Jira Integration Plus add-in which also adds a lot more functionality to the collaboration within Jira, particularly if you use Slack.

jana_nolms0 · Answer

would really like to see an answer to this question, the latest comment by Richard does explain the question a bit more in depth.

Richard Ham · Answer

I also have this same problem and find the below answers miss the point. JIRA is meant to be tracking issues, which it does pretty well. However each of these issues have its own related comments, eg, dev 1 this isn't executed properly, you need to do this or is this operating correctly, or dev 1 might ask, product owner how is this meant to operate, etc. If there are no answers to these questions, then the dev stalls on the issue.

Notifications are issued by email for all actions including mentions however there appears to be no ability to track how many comments where I have been mentioned that I haven't seen/answered and how many of my comments have gone unseen/unanswered. Google docs seems to have an answer to this where you can 'assign' comments to collaborators by selecting a checkbox within the comment modal.

This issue is proving quite frustrating so any advice would be appreciated