In my organization the email channel is the major one when users request for support and most of the users use html emails with screenshots and tables in the email body. Unfortunately, based on my tests JIRA SD doesn't handle nicely such formats and converts body to plain text, loosing most of the formatting (colors, bold, tables etc) and message becomes difficult to read and understand.
Is there a way to enable html formatting of incoming emails to JIRA Service Desk?
