nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Project has no resolution options

jonathan albert

Hi,

In our project, its not currently possible to resolve or close an issue, as workflow buttons do not appear. Moving the issue to another project and back did not help. Integrity checker reports no errors. Workflow has transitions marked Resolve from the current issue status. Changed to the standard, read-only Jira workflow, and still have the problem. Here is a screenshot showing the missing Resolution functionality:

Can someone please help me? Thanks.

Thanks,

Jon

Accepted answers

All comments

Alexey_Rjeutski__Polontech_

please check that you have Resolve issue permission for your project.

See https://confluence.atlassian.com/display/AOD/Managing+Project+Permissions for details

jonathan albert

We do:

Alexey_Rjeutski__Polontech_

Please check workflow transitions from the status you have at the issue, and check what conditions do they have

jonathan albert

Here's another view: https://www.dropbox.com/s/mqsn7ic17mvti0i/Screenshot%202014-08-21%2016.13.45.png

jonathan albert

Hi, Still having the issue. We're using the standard Jira workflow and the current status has a resolve transition with no conditions:

please click on the "view workflow" on the ticket and take a screenshot and put it here.

jonathan albert

No problem, here you go:

jonathan albert

John

see screenshots below. Could the issue have something to do with the other Workspace? We are only using the jira default one now...

jonathan albert

There was a second custom Workflow created, here is what it looks like in the Admin dashboard (under Issues)

did you create transition points ?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud