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Why is history lost when you move an issue?

Karie Kelly1

When I move an issue from one project to another, the screen definitions have the same information, but the work flows are different. However, when I move them, the history of any changes/updates that occurred in the first project disappear.

It this the expected behavior or a bug?

Seems like an auditing/tracability issue when all information is lost.

Accepted answers

Jobin Kuruvilla [Adaptavist]

You shouldn't lose any history when you move issue from one project to another. If that happens, it is a bug.

All comments

Jobin Kuruvilla [Adaptavist]

You shouldn't lose any history when you move issue from one project to another. If that happens, it is a bug.

Norman Abramovitz

I have only seen this issue when workflows are actually different. The workflows have to be shared (ie really the same) not a copy of the workflow.

Thomas Schlegel

Maybe you cloned your issue and then moved it ?

As Jobin said, moving an issue does not remove its history, even if it changes the workflow and the issuetype. You can always see the history in its change history.

Thomas Schlegel

@Norman: I've tested this with two test projects that have totally different workflows. Even then the history of the issue is not lost.

Norman Abramovitz

Interesting, maybe I need to contact support then after I go over what I did before. Thanks for taking the time to test this out.

Nic Brough -Adaptavist-

To confirm Thomas' experience, I've been moving issues around all day today, and have a full history on all of them. Definitely one for support - one of the main reasons for using an issue tracker is that you know the history of the issue!

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