We are looking to populate a custom field of Issue. For eg: Custom Field Name: Issue Location Values: - city names that can be pushed from an external service. These values are updated periodically. Is this possible in Jira On-Demand. thanks. Neil.

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Export custom data into Jira OnDemand - to be shown in Custom Field of Issues

Neil Young5

We are looking to populate a custom field of Issue.

For eg:

Custom Field Name: Issue Location

Values: <list> - city names that can be pushed from an external service. These values are updated periodically.

Is this possible in Jira On-Demand.

thanks. Neil.

Accepted answers

Nic Brough -Adaptavist-

Could you clarify - do you mean you want the issues to be updated, or the list of options that could be applied to the issues?

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Nic Brough -Adaptavist-

Could you clarify - do you mean you want the issues to be updated, or the list of options that could be applied to the issues?

Neil Young5

We have a new field in Issue called Location, which is a drop down. We need to populate the values of the drop-down from an external system that has the actual locations. This has to be an automated process because this list changes dynamically.

Nic Brough -Adaptavist-

Ok, that's clear. I'm afraid there's not a lot you can do in OnDemand. For download systems, I'd be looking at Script Runner or the database-fields plugins to draw the options in from somewhere else. But they aren't available for OnDemand.

However, as it's a location, you might want to try a "location" field from the Jira Suite utilities. It's not your drop-down, but I suspect it'll be be tter than nothing. https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities

Neil Young5

Thanks Nic. Appreciate your quick response.

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