External System Import - Import from Github

Question

While following the steps to import my teams existing Github issues I'm getting stuck while trying to map the repositories to projects. Specifically, I'm landing on a page that says I need to decide if I'm going to map them to existing projects or new ones, but there's no functionality to allow me to do that. This is all I'm getting:

JIRA will import your Github repositories and convert them to projects. You need to select whether you map the repository to an existing project or create a new project.* Powered by Atlassian
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I've authenticated successfully so that doesn't seem to be the issue.

I'm sure I've missed something obvious.... anyone able to point out what it is?

Todd Flynn · Answer

Thanks Jason.

The issue actually related to the authentication step. I was using my github username & password and for some reason that was preventing the next step in the process. I generated a user access token and used that instead and it worked. Once I authenticated using that I was able to complete the import.

AgentSmith · Answer

There might be several documents floating around, we should verify that steps 1-10 were followed exactly as per:

https://confluence.atlassian.com/display/JIRACLOUD/Importing+Data+from+Github

Note:

All GitHub projects are initially set to "Don't import this project". To import a repository, you must either select an existing compatible project to import the data to, or create a new project."

Finally, is the log revealing anything useful?

* If you experience problems with the import (or you are curious), click the download a detailed log link to reveal detailed information about the GitHub Import Wizard process.