Cannot install this integration as it can only be installed globally by a group administrator

Question

I get this error while trying to connect a JIRA Cloud instance with HipChat.

Any ideas?

Ebeid ElSayed1 · Answer

How to be a "Group Admin" ?

lwhken · Answer

Hey guys,

I found out that you have to be the "Group Admin" to do the integration. When you login through browser you should see this if you're Group Admin:

image2015-3-19 10:29:51.png

And Group Admin means you are the one who created the account with domain {whatever name you picked}.hipchat.com.

Hope that helps.

Ken

image2015-3-19 10:29:51.png

Kevin Hamid · Answer

I have the same request, I get this message when trying to connect to hipchat from JIRA,  I have followed the connection instructions and combinations, I am in the administrators group as well as other JIRA groups defined, but I cannot find any reference to this group 'group administrator

Cannot install this integration as it can only be installed globally by a group administrator.

Kevin Hamid