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Question

Over the weekend, our mpulsemobile.jira.com has suddenly become unavailable.  We have not done anything and as far as we know, our bills have been paid.  Please let us know what needs to be changed as this is causing a significant disruption in our development cycle.

Thanks

Robert Massaioli _Atlassian_ · Answer

Are you sure that your instance is not mpulsemobile.atlassian.net?

Benito Picarelli · Answer

Hello Ram,

As Nic mentioned, please open a ticket in our Support channel: https://support.atlassian.com/

We won't be able to help you nearly as much as we would like to like we can if you open a ticket there.

Nic Brough -Adaptavist- · Answer

I'd raise this with your service provider as a matter of urgency.  We can't really help you much, we're end users like yourself, and have no access to your systems.