This question is in reference to Atlassian Documentation: Managing your Confluence License
Hi,
I am trying to find a way to see the numbers of active users in both JIRA and Confluence.
Can you please tell me where I can find them?
Thanks,
Hi Marine,
From either JIRA or Confluence: User Management > Application Access.
there are two ways to get number of active users:
By group membership
For JIRA number of active user is users is groups:
For Confluence - all members of groups listed into Global premision.
By licence details
Also you can go to
So inactive users count against your license if they are not also removed from the jira-users and jira-administrators groups?
Hi Phebe,
No, once you deactivate a user they no longer count against your licence. It doesn't matter what groups they are in (or not in), just whether they are active or inactive.
Thanks @Rob Woodgate
In JIRA, you can see that under "security" -> "user session". The total count will be on the top of the page.
For which version does this apply? Currently searching the same but unable to locate this security > user session.
It seems not to be available in version
Confluence 6.15.2
I can't find this in Confluence 6.15.2
@Mohamed Lee , hi!
Try this doc: https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html
@Marine Lacourie +1 to what has already been mentioned above. You can also try using a SaaS management platform such as License Logic
They'll have this info readily available + other important info such as forecasted spend, usage by department, etc.
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