I'm trying to make a filter to see any issues that has been in a user queue for 7 days or more. I used the last updated date, but as this is not perfect as any updates to the issue changes this date. I want a filter to display any issue where the assignee was set 7 days (or more) ago.
Any help appriciated!
What I currently use:
Assignee in (user1, user2, user3) AND updated <= startOfDay(-6) AND status not in (Closed, resolved) AND issuetype in (Improvement, Bug)